Cargo transportation
Shipping. Price-quality, service and transport forwarding services.
The global financial crisis had a significant impact on foreign trade activities in Moldova. Judge for yourself, in January-October 2009, Moldovan transport workers transported more than 6.29 million tons of cargo, which is only 42.7% of the corresponding period in 2008.
Experts tend to explain such a reduction in cargo flows by a decrease in the demand of economic agents for the transportation of goods due to the impact of the crisis. People are trying to save money and this is not surprising. In such a situation, when contacting a transport company in order to order cargo transportation, customers are primarily interested in prices. However, choosing a transport company just because it offers a more affordable price for cargo transportation, unlike competitors, is not always right. In 9 out of 10 cases, the pricing of transportation depends on the same criteria – this is the distance, weight and dimensions of the cargo, loading features, a package of documents, etc. The bottom line is that the cost of cargo transportation by different transport companies will not differ greatly from the cost of services for cargo transportation in a specific direction. This means that, first of all, a client ordering cargo transportation should not pay attention only to the price.
The determining factor when choosing a freight forwarding company should be its service, a guarantee of cargo delivery by a well-chosen transport. The service offered, a high level of freight forwarding and logistics services, insurance of transport services, well-trained managers and professionalism of employees. This is what we would like to focus your attention on when ordering transport and transportation. In a crisis, when freight turnover is decreasing, consumption volumes and volumes of imported goods and materials are reduced, new customers can be attracted primarily by the high quality of the services provided, high mutual understanding for the client, this will be the highest indicator of the stability and reliability of the transport company. If in difficult times, during the economic crisis, a freight forwarding company manages not only to maintain the level of services provided, but also to invest in the development of the service and improve its work in terms of transportation, this will only strengthen its reputation and attract new customers of transportation services .
The work of our transport forwarding company is based on the strict positioning of the services offered, respect for the client, compliance with contractual obligations. If the customer of transportation, the cargo owner, needs transportation of cargo for the first time, it is necessary to explain to him: what method of cargo delivery will be the most optimal in his case, what transport is best suited for this transportation, how long it will take to organize the delivery of cargo, what additional forces will have to be used when cargo loading. In the end, you just need to decompose the entire process of cargo transportation into stages so that the client can see where the prices come from and how the cost of cargo delivery is formed, and possibly show what transport services he will pay for.
For example, for the delivery of goods from afar: from the USA, Canada, Australia or South America to Moldova or Russia, it is almost impossible to manage with any one type of transport. In this case, the forwarder combines the delivery scheme by combining several modes of transport. Air delivery, sea container transportation, trucking, notifying the customer about the movement of cargo. Air, or sea, to deliver the cargo to the mainland, and then by road – tarpaulin, megatrailer, refrigerator – if transportation of perishable products is required, then the use of the necessary vehicles, depending on the type of cargo.
And now let’s break down this delivery into stages: loading cargo onto a ship or plane, unloading at an airport or port, reloading onto vehicles, delivery to the destination. In addition to drivers, loaders and specialists work. technique; the cargo must cross the n-number of state borders, which means that an appropriate package of documents is required.
All this will be organized, prepared and monitored by the transportation process manager of the freight forwarding company, which is the command center of the transportation process. And this is only a superficial look at the delivery of goods. This process has many nuances and transport subtleties and knowledge, in which the client, in general, does not need to understand. But if he is really interested in really saving on cargo transportation, then it will not be superfluous to learn more about the formation of prices for cargo transportation. The company can provide the entire chain of formation of the cost of transportation in detail, including commissions for organizing this transportation.
Openness of relations between the cargo owner and the transport company is the most important aspect of successful cooperation.
Before contacting any company to organize transportation, the customer can quickly find information about it in Intarnet, since every reputable company today has its own website, without which it is more difficult for it to compete in the market. Pay attention to what information is presented on the site, and to what extent. Check information about the services of this transport company on bulletin boards and specialized forums.
When contacting the company directly, it is also necessary to take into account a number of important points, namely, to find out why it would be more profitable to cooperate with this forwarding company, how its work differs from other carriers. Ask about the volume of cargo turnover recently, find out the experience of the company’s employees, first of all, the managers who will supervise your order; compare what they tell you live with what they offer on the site.
A contract or an application for the carriage of goods may not be concluded, but there are more and calmer guarantees. This is a full-fledged legal document indicating all the nuances of transportation, the rights and obligations of the parties, the responsibility of the carrier and forwarder, and most importantly for the cargo owner – compensation for damage in case of loss or damage to cargo during transportation. If a freight forwarding company offers just such an open contract, then you do not have to worry about the seriousness of its approach to the transportation of your cargo.
Immediately discuss the so-called money issue, how the payment for the transportation of goods will be made, because the openness of the company’s accounting is also a big plus. An important point in the order for shipping is cargo insurance. A reputable transport company, as a rule, provides such a service, and this is negotiated, and also affects the formation of the final cost of transportation. All transportation without a reservation is carried out in the presence of an insurance policy. If you met with the head of the company and he is always in touch in the process of preparing the transportation of goods, this is a serious argument in choosing this particular transport forwarding company. It is the above factors that determine the level of the company in the international cargo transportation market, which means that it can be trusted even in a crisis.
Yes, it is possible that a high-quality service will cost the customer a little more, but then he will have a complete and clear picture of what he will actually pay money for. The high quality of the provided transport services is part of the infrastructure of all consumption. Quality transport services are part of this consumption, for businesses and individuals. The more quality services, goods and products there are, the easier it will be to perceive crisis situations in life. Our company is based on the principles of optimism, creativity, and the high quality of the transport and forwarding services offered.
